Testimonials
“The cross-cultural seminar helped me understand that my way isn’t the only way. It helped me to see life differences as more than just language differences. I never realized that Mexican people look at life that way. It helped me understand the Mexican people I have worked with in the past much better. Thank you!”
Hursthouse, Inc.
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Cross-Cultural Seminars and Executive Training
Our goal is to help you better understand your clients or better manage your Hispanic employees based on cultural understandings and not on assumptions.
| AVOID | DEVELOP |
| Misunderstandings | Trust |
| Accidents | Mutual respect |
| Duplication of activities | Better workplace relationships |
| Redoing work | Loyalty through better customer service |
| Poor customer service | Repeat business & increase referrals |
Ultimately, cultural awareness leads to bigger revenues.
Call us today to plan a Seminar for your team. Seminars can be given in both English and Spanish.
Training on Policies and Procedures in Spanish
Do you need to train your Spanish speaking employees in the proper policies and procedures necessary to effectively and efficiently complete their work tasks? Or motivate them or help them become leaders of their teams? At CSI we can create a customized Seminar that will help your Hispanic employees understand the ethitcs of your company, policies or procedures your organization needs to successfully serve your clients.
We will customize the Seminar based on materials you may provide. These Seminars are provided in Spanish and the training topics can range from:
- Job Descriptions
- Human Resources Issues
- Leadership Programs for Supervisors
- Motivation and Quality of Life
- Teamwork